Reminder: Skype for Business Online is retiring – July 31, 2021

MC186815, Plan For Change, Published date: Jul 30, 2019


Major Update: General Availability started
Applies To: All customers

As Teams has become the core communications client for Office 365, we are announcing that Skype for Business Online will retire onJuly 31, 2021. 

Note: Neither Skype consumer nor Skype for Business Server will be affected by the retirement of the Skype for Business Online service. Current Skype for Business Online customers will experience no change in the service up to the retirement date.

To align with this schedule, support for the integration of third-party party Audio Conferencing Providers (ACP) into Skype for Business Online has been extended to July 31, 2021, with limited support for remaining active tenants to allow additional time for transition. This is an update in the ACP timeline that was originally announced back in April of 2018.How does this affect me?

You are receiving this message because one or more users in your organization may be using Skype for Business Online. Your organization will no longer be able to use Skype for Business Online once the service is retired on July 31, 2021.What do I need to do to prepare for this change?

We actively encourage all customers to plan and execute their upgrade to Teams today.

To enable customers to plan and implement a successful upgrade from Skype for Business Online to Teams, Microsoft offers comprehensive guidance and resources, including a proven success framework, best practices, downloadable assets, free instructor-led training, and FastTrack onboarding assistance for eligible subscriptions.  

Please click Additional Information to learn more.Additional information