{"id":252306,"date":"2023-08-11T11:13:59","date_gmt":"2023-08-11T18:13:59","guid":{"rendered":"https:\/\/www.quixtec.com\/?p=252306"},"modified":"2023-09-29T13:23:16","modified_gmt":"2023-09-29T20:23:16","slug":"optimized-multifactor-authentication-text-message-delivery-through-whatsapp","status":"publish","type":"post","link":"https:\/\/www.quixtec.com\/blog\/optimized-multifactor-authentication-text-message-delivery-through-whatsapp\/","title":{"rendered":"Optimized Multifactor Authentication text message delivery through WhatsApp"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">MC666628 \u00b7 Microsoft Entra, SharePoint Development Services<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">From Microsoft Corporation<br>Technical Bulletin MC666628 \u00b7 Published Aug 9, 2023<\/p>\n\n\n\n<p class=\"has-vivid-red-color has-text-color wp-block-paragraph\"><strong>ACTION REQUIRED: September 2023<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Message Summary<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Today, Entra ID (Azure AD) Multifactor Authentication supports delivering one-time passcodes (OTPs) via <a href=\"https:\/\/learn.microsoft.com\/azure\/active-directory\/authentication\/concept-authentication-phone-options#sms-message-verification\" target=\"_blank\" rel=\"noreferrer noopener\">text message<\/a>. These texts get sent to the default messaging app on a user&#8217;s phone depending on the phone&#8217;s operating system. To help deliver OTPs to users on their preferred messaging platform, Entra ID will roll out delivery to WhatsApp in select regions.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>When this will happen:<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Starting September 2023, <strong>users in India, Indonesia and New Zealand <\/strong>may start receiving multifactor authentication (MFA) text messages via WhatsApp. Only users that are enabled to receive MFA text messages and already have WhatsApp on their phone will get this experience.&nbsp; The initial set of users will receive the update by mid-October, however further rollout is expected to take an extended period of time.&nbsp; We will update this Message center post as additional expansion occurs.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The sender agent in WhatsApp where users will see the OTPs will be branded as Microsoft with a verified checkmark.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>How this will affect your organization:<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you&#8217;re an Entra ID enterprise customer, currently leverage the text-message authentication method and have any users located in the 3 countries listed above, we recommend you notify your help desk about this upcoming change.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Additionally, if you don&#8217;t want your users to receive MFA text messages through WhatsApp, you&#8217;ll need to <a href=\"https:\/\/learn.microsoft.com\/en-us\/azure\/active-directory\/authentication\/concept-authentication-methods-manage\" target=\"_blank\" rel=\"noreferrer noopener\">disable<\/a>&nbsp;text messages as an authentication method in your organization.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Entra ID will expand the use of WhatsApp as an OTP delivery channel to other countries starting in October-November 2023.&nbsp; We will publish a new Message center post prior to the expanded rollout beginning.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a target=\"_blank\" href=\"https:\/\/learn.microsoft.com\/en-us\/azure\/active-directory\/authentication\/concept-authentication-phone-options\" rel=\"noreferrer noopener\">Additional information<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>MC666628 \u00b7 Microsoft Entra, SharePoint Development Services From Microsoft CorporationTechnical Bulletin MC666628 \u00b7 Published Aug 9, 2023 ACTION REQUIRED: September 2023 Message Summary Today, Entra ID (Azure AD) Multifactor Authentication supports delivering one-time passcodes (OTPs) via text message. These texts get sent to the default messaging app on a user&#8217;s phone depending on the phone&#8217;s [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":241948,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"off","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[58],"tags":[6,12,27,15,4],"class_list":["post-252306","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-azure-ad","tag-action-required","tag-admin-impact","tag-major-update","tag-new-feature","tag-user-impact"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Optimized Multifactor Authentication text message delivery through WhatsApp - QuixTec, LLC<\/title>\n<meta name=\"description\" content=\"Microsoft Entra, SharePoint Development Services: NEW FEATURE: India, Indonesia and New Zealand may receive multifactor auth (MFA) WhatsAp texts\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.quixtec.com\/blog\/optimized-multifactor-authentication-text-message-delivery-through-whatsapp\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Optimized Multifactor Authentication text message delivery through WhatsApp - 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