{"id":255059,"date":"2024-02-13T10:25:32","date_gmt":"2024-02-13T18:25:32","guid":{"rendered":"https:\/\/www.quixtec.com\/?p=255059"},"modified":"2024-02-13T10:25:37","modified_gmt":"2024-02-13T18:25:37","slug":"removal-of-mfa-text-message-delivery-via-whatsapp-in-india","status":"publish","type":"post","link":"https:\/\/www.quixtec.com\/blog\/removal-of-mfa-text-message-delivery-via-whatsapp-in-india\/","title":{"rendered":"Removal of MFA text message delivery via WhatsApp in India"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">MC710214 \u00b7 Microsoft Entra, SharePoint Development Services<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">From Microsoft Corporation<br>Technical Bulletin MC710214 \u00b7 Published Jan 26, 2024<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Message Summary<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Note:&nbsp;<\/strong>If your organization does not have users in India you can safely disregard this message.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Meta has announced that due to an updated regulation in India not allowing over-the-top (OTT) apps like WhatsApp to be used for business communication, they will block the ability to send authentication messages via WhatsApp to users in India starting March 1st, 2024.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Back in September 2023, Microsoft Entra began delivering one-time passcodes (OTP) for multifactor authentication (MFA) via WhatsApp for some users in India, Indonesia and New Zealand. While data showed this improved authentication completion rates for users, to comply with Meta&#8217;s update we will be removing support for WhatsApp in India by March 1st, 2024.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>When this will happen:<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Starting mid-February 2024, users in India who&#8217;ve been receiving OTP messages via WhatsApp will start receiving them via SMS as they did before.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>What you need to do to prepare:<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">There is no action required by either end users or organizations. Microsoft will ensure all traffic is diverted back to the SMS channel by March 1st, 2024.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You may consider updating training and documentation as appropriate.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a target=\"_blank\" href=\"https:\/\/learn.microsoft.com\/entra\/identity\/authentication\/concept-authentication-phone-options\" rel=\"noreferrer noopener\">Additional information<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>MC710214 \u00b7 Microsoft Entra, SharePoint Development Services From Microsoft CorporationTechnical Bulletin MC710214 \u00b7 Published Jan 26, 2024 Message Summary Note:&nbsp;If your organization does not have users in India you can safely disregard this message. Meta has announced that due to an updated regulation in India not allowing over-the-top (OTT) apps like WhatsApp to be used [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":242268,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"off","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[30],"tags":[12,26,4],"class_list":["post-255059","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-identity-service","tag-admin-impact","tag-feature-update","tag-user-impact"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Removal of MFA text message delivery via WhatsApp in India - QuixTec, LLC<\/title>\n<meta name=\"description\" content=\"Microsoft Entra, SharePoint Development Services: FEATURE UPDATE: No OTT app use, like WhatsApp, to be used for business communications: India,\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.quixtec.com\/blog\/removal-of-mfa-text-message-delivery-via-whatsapp-in-india\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Removal of MFA text message delivery via WhatsApp in India - QuixTec, LLC\" \/>\n<meta property=\"og:description\" content=\"Microsoft Entra, SharePoint Development Services: FEATURE UPDATE: No OTT app use, like WhatsApp, to be used for business communications: India,\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.quixtec.com\/blog\/removal-of-mfa-text-message-delivery-via-whatsapp-in-india\/\" \/>\n<meta property=\"og:site_name\" content=\"QuixTec, LLC\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/quixtec\/\" \/>\n<meta property=\"article:published_time\" content=\"2024-02-13T18:25:32+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-02-13T18:25:37+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.quixtec.com\/blog\/wp-content\/uploads\/2021\/06\/IDENTITY-SERVICE.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1164\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Richard\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Richard\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Removal of MFA text message delivery via WhatsApp in India - 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