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Written by Richard Quatier

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Categories: Microsoft 365

June 16, 2020

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Feature Update: Reverse number lookup in activity feed, call history, and voicemail

From Microsoft Corporation

MC214702, Stay Informed, Published date: May 30, 2020

We are extending our reverse number look up service to include call records in the user activity feed, call history, and voicemail.

This message is associated with Microsoft 365 Roadmap ID 64405 

When this will happen

  • Your users will begin seeing Caller ID in their activity feed, call history, and voicemail in early June 2020.
  • The rollout will be complete by mid-June.

How this will affect your organization

Our reverse number lookup service allows us to display caller names (Caller ID) based on both Azure Active Directory and teleco-provided data. Currently, we provide Caller ID only for incoming calls. There are no organizational or interface changes as part of this feature work.What you need to do to prepare

The change will be automatically available to all end users when this rolls out to your tenant. You might want to update end user training and documentation

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