Known Issue: Outlook search does not return results after upgrade to Windows 11
From Microsoft Corporation
Technical Bulletin MC313286 · Published Jan 11, 2022
Microsoft 365, Exchange
After upgrading to Windows 11, Outlook searches may return no result. This issue could happen with any account where the emails and other items are stored locally in PST or OST files such as POP and IMAP accounts. For Exchange and Microsoft 365 hosted accounts, this issue could affect offline search for the data in the locally stored OST files.
During the Windows upgrade, the search index is deleted and requires time to get rebuilt after the upgrade is complete.
How you can assess the status of indexing:
If users are impacted by this issue, they can use the following steps to see how many emails are left to index:
To confirm the index rebuilding status, do the following:
- In Outlook, select the Search box.
- On the ribbon, select Search Tools, and then choose Indexing Status.
If the indexing is taking too long and users need to urgently search, they can set a registry key that will tell Outlook to use its built-in search using the steps listed in this article under the temporary workaround section:
TECHNICAL BULLETIN END
QuixTec provides this and other technical bulletins unaltered from Microsoft. As an authorized Microsoft Partner, we ensure that all our solutions we deliver to you include the latest Microsoft updates.
ABOUT US: QuixTec, LLC is a U.S. certified Veteran Owned, modern DevOps organization with experience in a plethora of IT Software Languages. As a Microsoft Partner, we specialize in Discounted Microsoft Software Licensing, Microsoft SharePoint, Microsoft365 and HTML5 technologies for small to enterprise-sized organizations. Our dedication to IT excellence is evidenced through our PECB ISO Certification training center. The only PECB ISO authorized center in Washington State. QuixTec, implements and provides training for upcoming open-source digital marketing services that are taking the industry by storm. This solution, used by over 100,000 businesses, provides enterprise level marketing capabilities at startup rates. The founder, Richard, has 30 years of experience working with several notable companies that include World Vision, Expedia, Microsoft, Levi Strauss, NASA, Boeing Aerospace, Los Alamos National Laboratory, and the U.S. Air Force, to name a few. QuixTec is in the Seattle area. Phone today for a free consultation and project estimate.
SharePoint Development Services – SharePoint Development - Custom Solution Development - Microsoft 365 Experts - Microsoft 365 - IT Staffing Services - WordPress Development Services - Form Email Validation - Microsoft Licensing - Mautic Open Source Marketing – Best IT Staffing Agencies – IT Staffing Company - PECB ISO Training and Certification