Microsoft Technical Bulletins

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Written by Brad

Categories: Exchange Online

March 29, 2022

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MarkAsRead Volume Drop

Exchange Online, Microsoft 365 Experts, SharePoint Development

From Microsoft Corporation
Technical Bulletin MC348259 · Published Mar 29, 2022

Message Summary

To improve the data quality of MarkAsRead we made some changes to how reads are counted. Previously, reads were counted multiple times and with this change reads are counted when an item’s status changes from Unread to Read. This change was rolled out late last year and we apologize for not communicating about it sooner. 

When this will happen:

This change has been rolled out.

How this will affect your organization:

As a result of this change you may have noticed a drop in the volume for MarkAsRead. This is expected as reads are now only counted when an item’s status changes from Unread to Read.

What you need to do to prepare:

You may consider updating training and documentation as appropriate.

TECHNICAL BULLETIN END

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