Microsoft Technical Bulletins

The latest updates for all the Microsoft Products you use every day.

Written by Richard Quatier

My goal is to help your business by integrating processes that automate mundane tasks and simplify complex ones without breaking budgets.

March 4, 2022

Blog Home

Microsoft 365 support integration with ServiceNow

Exchange 365 Apps, Microsoft 365 Suite, Microsoft 365 Experts

From Microsoft Corporation
Technical Bulletin MC338709 · Published Mar 4, 2022

Message Summary

The Microsoft support integration app for ServiceNow introduces key features, such as viewing service health incidents, access to recommended solutions, and the ability to escalate directly to Microsoft support all from within your ServiceNow environment. This allows you to integrate Microsoft help, support, and service health with your ServiceNow instances.

When this will happen:

The Microsoft support integration app for ServiceNow is available now in the ServiceNow Store.

How this will affect your organization:

By installing the Microsoft 365 support integration app in your ServiceNow instance, you will gain access to Microsoft support features directly within your ServiceNow window.

What you need to do to prepare:

You can request the Microsoft 365 support integration app from the ServiceNow Store. Once approved, the app will guide you through the installation process. For additional information, please refer to the online documentation.


QuixTec provides this and other technical bulletins unaltered from Microsoft. As an authorized Microsoft Partner, we ensure that all our solutions we deliver to you include the latest Microsoft updates.

ABOUT US: QuixTec, LLC is a U.S. certified Veteran Owned, modern DevOps organization and Microsoft Partner that specializes in Microsoft SharePoint, Microsoft365 expertise & HTML5 technologies for small to enterprise-sized organizations. The founder, Richard, has 30 years of experience working with several notable companies that include World Vision, Expedia, Microsoft, Levi Strauss, NASA, Boeing Aerospace, Los Alamos National Laboratory, and the U.S. Air Force, to name a few.  QuixTec is in the Seattle area. Phone today for a free consultation and project estimate:

(425) 367-9025


SharePoint Development ServicesSharePoint DevelopmentCustom Software DevelopmentMicrosoft 365 ExpertsMicrosoft 365IT Staffing ServicesIT StaffingWordPress Development ServicesSEO Services

You May Also Like…

Announcing availability of Microsoft Purview solutions trial

Announcing availability of Microsoft Purview solutions trial

Microsoft 365 Suite, SharePoint Development Services From Microsoft CorporationTechnical Bulletin MC365399 · Published Apr 29, 2022 Message Summary As announced in (MC361277 - April), Microsoft 365 compliance solutions are now rebranded...