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Categories: Microsoft Teams

March 16, 2022

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Music on Hold for 1:1 VoIP calls

Microsoft Teams, SharePoint Development, SharePoint Development Services

From Microsoft Corporation
Technical Bulletin MC343429 · Published Mar 16, 2022

Message Summary

Music on Hold for 1:1 VoIP calls will play music to callers while on hold, ensuring that the caller knows that the call is still active.

 Feature will apply to 1:1 call hold and consult then transfer hold for VOIP calls

  • Blind transfer is not in scope. 

When this will happen:

Rollout We will begin rolling this out in late March and expect to complete rollout early April. 

How this will affect your organization:

No impact on tenant admin or end user, music will play be default when call goes on hold.

Note: This feature is currently available for 1:1 PSTN calls. 

What you need to do to prepare:

You might want to notify your users about this change and update your training and documentation as appropriate. 

TECHNICAL BULLETIN END

QuixTec provides this and other technical bulletins unaltered from Microsoft. As an authorized Microsoft Partner, we ensure that all our solutions we deliver to you include the latest Microsoft updates.

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