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March 17, 2022

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Office TLS Certificate Changes

Microsoft Teams, Skype for Business, Microsoft Kaizala, SharePoint Development Services, Microsoft 365 Experts

From Microsoft Corporation
Technical Bulletin: MC343794 · Published Mar 16, 2022

Action Required by June 30, 2022

Message Summary

Microsoft 365 is updating services powering messaging, meetings, telephony, voice, and video to use TLS certificates from a different set of Root Certificate Authorities (CAs) due to pending expiration of the Root CA.

Key points:

  • Timing: June 30, 2022
  • Action: Update custom applications that rely on certificate pinning to mitigate interruption in service

How this affects your organization:

The new Root CA “DigiCert Global Root G2” is widely trusted by operating systems including Windows, macOS, Android, and iOS and by browsers such as Microsoft Edge, Chrome, Safari, and Firefox.

Note: We expect that most Microsoft 365 customers will not be impacted.

However, if you have a custom application, your application may be impacted if it explicitly specifies a list of acceptable CAs. This practice is known as “certificate pinning”. Customers who do not have the new Root CAs in their list of acceptable CAs will receive certificate validation errors, which may impact the availability or function of your application.

  • Affected products include:
    • Microsoft Teams
    • Skype
    • Skype for Business Online
    • GroupMe
    • Kaizala
    • Azure Communication Services
  • Affected endpoints include (but are not limited to):
    • *
    • *
    • *
    • *
    • *
    • *
  • Additionally, Teams and Skype for Business Online endpoints in US Government national cloud instances of Microsoft 365 will make the same change, affecting endpoints such as:
    • *
    • *
    • *
    • *
    • *
    • *
    • *

Services began transitioning to the new Root CAs beginning in January 2022 and will continue through October 2022.What you can do to prepare:
For more details on how to determine if you are affected by this change as well as the details of the new Root CAs, please refer to the technical guidance at Office TLS Certificate Changes.
Additional information

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ABOUT US: QuixTec, LLC is a U.S. certified Veteran Owned, modern DevOps organization with experience in a plethora of IT Software Languages.  As a Microsoft Partner, we specialize in Discounted Microsoft Software Licensing, Microsoft SharePoint, Microsoft365 and HTML5 technologies for small to enterprise-sized organizations. Our dedication to IT excellence is evidenced through our PECB ISO Certification training center. The only PECB ISO authorized center in Washington State. QuixTec, implements and provides training for upcoming open-source digital marketing services that are taking the industry by storm. This solution, used by over 100,000 businesses, provides enterprise level marketing capabilities at startup rates. The founder, Richard, has 30 years of experience working with several notable companies that include World Vision, Expedia, Microsoft, Levi Strauss, NASA, Boeing Aerospace, Los Alamos National Laboratory, and the U.S. Air Force, to name a few.  QuixTec is in the Seattle area. Phone today for a free consultation and project estimate.

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