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Categories: Exchange

May 28, 2021

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Outlook – Changes in how feedback is submitted

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From Microsoft Corporation
Technical Bulletin MC257051 · Published May 19, 2021

Message Summary

We are updating how and where feedback is submitted inside Outlook. Feedback can still be submitted from inside Outlook, but you will notice changes in the submission process. This is rolling out across desktop, web, mobile and Mac.

This message is associated with Microsoft 365 Roadmap ID 81967.

When this will happen

We will begin rolling this out in early June and expect to complete rollout late June.

How this will affect your organization

When this update rolls out, users will see an upgraded experience to submit feedback about Outlook directly to the product team. This roll out will also grant admins more control on what kind of feedback users can submit.

Outlook for iOS:

We are updating the experience and the menu names. New menu: Settings > Help & Feedback > Send Feedback

Outlook for iOS

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Outlook for Android:

New menu: Settings > Help & feedback > Send feedback

Outlook for Android

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The new Outlook for Mac:

We are updating the menu to: Help > Give Feedback. When users click on that, they will see the below in-app window to submit their feedback without leaving Outlook

Outlook for Mac

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Outlook for Windows:

The menu Help > Suggest a Feature will now show:

Outlook for Windows

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Outlook for mobile browsers:

With this update, users can submit feedback without leaving the app.

Outlook for mobile browsers

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Outlook on the web:

We are updating the UX for how to submit feedback. The new experience is below and includes options for the user to be contacted and submit a screenshot.

Outlook on the web

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Note:You can manage and control if you want your users to submit screenshots or their contact information when submitting feedback via admin policies here.

What you need to do to prepare

You might want to notify your users about this new capability and update your training and documentation as appropriate.

Additional information

ABOUT US: QuixTec, LLC is a U.S. certified Veteran Owned, modern DevOps organization and Microsoft Partner that specializes in Microsoft SharePoint, Office 365 expertise & HTML5 technologies for small to enterprise-sized organizations. The founder, Richard, has 30 years of experience working with several notable companies that include World Vision, Expedia, Microsoft, Levi Strauss, NASA, Boeing Aerospace, Los Alamos National Laboratory, and the U.S. Air Force, to name a few.  QuixTec is in the Seattle area. Phone today for a free consultation and project estimate: (425) 367-9025    SHAREPOINT DEVELOPMENTCUSTOM SOLUTION DEVELOPMENTOFFICE 365 EXPERTSSHAREPOINT DOCUMENT LIBRARIESSHAREPOINT CONUSLTANCYSPECIAL NGO RATES

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