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Written by Richard Quatier

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Categories: Exchange | Outlook

January 11, 2021

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Outlook for iOS and Android: Sync contact sub folders as category labels

From Microsoft Corporation

MC232127 · Published Dec 31, 2020

From QuixTec, LLC: about Microsoft Technical Bulletins: The information contained in these technical bulletins are provided ‘unaltered’ from the Microsoft 365 Message center. As an authorized Microsoft Partner, QuixTec’s’ Custom SharePoint Development and Office 365 expertise takes Microsoft notifications into full account throughout initiatives. We tailor your solution according to your corporate style and business requirements and make recommendations based upon our knowledgebase of Microsoft Technologies and technical bulletins. QuixTec’s Microsoft SharePoint development services delivers user-friendly, feature-rich applications. For example: using SharePoint’s flexibility, the solutions we create for you will be intuitive and welcome your users to collaborate and capture crucial information necessary to efficiently complete tasks. (425) 367-9025

Message Summary

We will soon add contact subfolders when we synchronize user contacts from Outlook on the web, Outlook for Windows, and Outlook for Mac to Outlook for iOS and Android.

Key points

  • Microsoft 365 Roadmap IDs 69139 and 71507
  • Timing: end of January through end of February 2021
  • Roll-out: device level
  • Action: review and assess 

How this will affect your organization

Users who have set up contact subfolders in Outlook on the web or Outlook for Windows or Mac will see those subfolders as a new categories in Outlook mobile. The category label will correspond to the folder name in Outlook on the Web or Outlook for Windows or Mac.

As part of the synchronization, each category is assigned a color.

  • If a user has created a single additional contact subfolder, we will create a category and assign it a category color.
  • If a user has created multiple subfolders, we will create categories for those contacts. Users will have the option to upgrade those categories and assign them a color if needed.
  • Changes to category labels in Outlook mobile will not affect folders in the other Outlook experiences.

Users will see changes to the Contact list by navigating to Search > People (iOS) or by navigating to Contacts (Android).  

What you need to do to prepare for this change

You might want to notify your users about this new capability and update your training and documentation as appropriate. 

Blog post: Get organized people!

QuixTec, LLC is a U.S. certified Veteran Owned, modern DevOps organization and Microsoft Partner that specializes in Microsoft SharePoint, Office 365 & HTML5 technologies for small to enterprise-sized organizations. Richard has 30 years of experience working with several notable companies that include World Vision, Expedia, Microsoft, Levi Strauss, NASA, Boeing Aerospace, Los Alamos National Laboratory and the U.S. Air Force, to name a few. QuixTec is located in the Seattle area. Phone today for a free consultation and project estimate: (425) 367-9025

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