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Written by Richard Quatier

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Categories: Outlook

November 3, 2020

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Play My Emails in Outlook for iOS launching internationally

From Microsoft Corporation

MC224750, Stay Informed, Published date: Oct 21, 2020New feature, User impact

Play My Emails in Outlook for iOS will soon be rolling out in Australia (en-AU), Canada (en-CA), India (en-IN), and the United Kingdom (en-GB). The feature has rolled out for iOS (MC194834, November 2019) in the United States.

These updates are related to Microsoft 365 Roadmap ID 71039.

When this will happen

  • We will begin rolling this out in early November and expect it to be complete by December

How this will affect your organization

The experience will be automatically available to users who have (1) their phone region set as one of the four countries and (2) their language set to English. Users can manually switch to a different international version of Play My Emails by changing their settings. Below an example of where to change region/language setting on an iPhone device

Play My Email will be optimized for local users with messages read out loud in the local accent. Language differences, as well as speech recognition, is tuned for each specific language.

End users will see a message at the bottom of the inbox screen once they receive the app update with this feature. Tap the message to launch the on-boarding process.  

Play My Emails

With Play My Emails set up and turned on, Cortana will intelligently read emails when a user start Play My Emails by tapping the play button in the menu sidebar. When connected to a Bluetooth or audio device or the native iOS device speaker, start Play My Emails by tapping the play button at the bottom of the inbox or in the menu sidebar. 

End users can also opt in or out of Play My Emails by following these steps:

  1. Open Outlook for iOS
  2. Go to Settings
  3. Select Play My Emails
  4. Turn off the toggle next to the account(s) you want to enable/disable

Play My Email is available Office 365, Outlook.com and Gmail accounts. However, you can play email from only one account at a time, even if you have Outlook set to All Accounts. Play My Emails requires an active network connection to the cloud.What you need to do to prepare

Admins can manage the in-app experience with an app configuration setting from your mobile application management solution such as Microsoft Intune.  

You might want to notify your users about this new capability.

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