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Categories: Teams

June 29, 2021

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Real-time Telemetry for End User

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From Microsoft Corporation
Technical Bulletin:  
MC265449 · Published Jun 28, 2021

Message Summary

Call Health Panel now provides Teams end-users functionality that helps identify issues during a Teams meeting or a VOIP call. This empowers end-user with the diagnostics to investigate audio, video, content sharing or network related issues.

This message is associated with Microsoft 365 Roadmap ID 70777

When this will happen:

We expect this rollout to begin in late June and expect to complete the rollout by late August.

How this will affect your organization:

  • Provides option for Teams end-user to examine audio/video/content sharing and network related issues through a call health panel presenting a list of parameters.
    • Audio: Outbound and inbound audio statistics
    • Video: Outbound video statistics
    • Content Sharing: Outbound and Inbound content sharing statistics
    • Network: Insights into the network health and connectivity
  • The real-time metrics are updated every 15 seconds and provide end user the ability to trace issues as they occur with the audio/video/content sharing/network quality.
  • End user can track parameters such as round-trip time, packet loss, etc. as the meeting progresses and infer the call quality.

This feature can be accessed when in a meeting. To access this feature please go to More actions (…) and click on Call Health. You will see a screenshot as shown below:

How to access the Call Health panel

Call Health Access

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Call Health Panel Views

Call Health Parameters 1

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Call Health Parameters 2

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What you need to do to prepare:

You may want to notify your users about this new capability and update your documentation accordingly.

ABOUT US: QuixTec, LLC is a U.S. certified Veteran Owned, modern DevOps organization and Microsoft Partner that specializes in Microsoft SharePoint, Office 365 expertise & HTML5 technologies for small to enterprise-sized organizations. The founder, Richard, has 30 years of experience working with several notable companies that include World Vision, Expedia, Microsoft, Levi Strauss, NASA, Boeing Aerospace, Los Alamos National Laboratory, and the U.S. Air Force, to name a few.  QuixTec is in the Seattle area. Phone today for a free consultation and project estimate: (425) 367-9025    SHAREPOINT DEVELOPMENTCUSTOM SOLUTION DEVELOPMENTOFFICE 365 EXPERTSSHAREPOINT DOCUMENT LIBRARIESSHAREPOINT CONSULTANCYSPECIAL NGO RATES

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