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Categories: Exchange Online

August 22, 2022

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(Updated) Addition of Shared Mailboxes to the Mailbox Usage Report

Exchange Online, SharePoint Development Services

From Microsoft Corporation
Technical Bulletin MC405568 · Published Jul 25, 2022 · Last updated Aug 9, 2022

Message Summary

Updated August 9, 2022: We have updated the rollout timeline below. Thank you for your patience.

In the coming weeks, the mailbox usage report will be expanded to include additional mailbox insights.  

This message is associated with Microsoft 365 Roadmap ID 93398

When this will happen:

Standard Release: We will begin rolling out late July and expect to complete by late August (previously early August).

How this will affect your organization:

Upon querying for the mailbox usage report, you’ll have the ability to view shared mailboxes which previously were not included.  You’ll need to refine your query to include a recipient type column which will show both user and shared mailboxes, but recipient type will not be an option until the change rolls out.  Once live, click here for additional information to explain changes you can make to your mailbox usage report to view shared mailboxes as well as user mailboxes.

What you need to do to prepare:

There is no action needed to prepare for this change. You may want to notify your users about this change and update any relevant documentation as appropriate.


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