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Written by Brad

Categories: Microsoft Teams

October 11, 2022

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(Updated) Microsoft Teams Detailed Call History Feature Update

Microsoft Teams, Microsoft 365 Experts

From Microsoft Corporation
Technical Bulletin MC439275 · Published Sep 26, 2022 · Last updated Sep 28, 2022

Message Summary

Updated September 28, 2022: We have updated the rollout timeline below. Thank you for your patience.

Users will now get a more comprehensive view into whether calls were transferred or forwarded in Microsoft Teams’ call history.

This message is associated with Microsoft 365 Roadmap ID 98455

When this will happen:

General Availability: We will begin rollout in mid-October (previously late September) and expect rollout to be completed by late October (previously mid-October).

Government Clouds: Rollout will begin in late October and is expected to be completed by early December.

How this will affect your organization:

When users go into their call history in Teams, they will now see group calls, transferred calls, and forwarded calls. There will be no impact to user workflow when this feature rolls out.


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What you need to do to prepare:

Please check for updates once feature has been released.

TECHNICAL BULLETIN END

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