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Categories: Dynamics 365 | Dynamics 365 Apps | Microsoft Power Automate | Power Apps | SharePoint | SharePoint for Business | SharePoint Online

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Tags: Admin Impact | Feature Update

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July 10, 2023

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Power Platform admin center – Changes to support request product list

MC630301 · Power Platform, Dynamics 365, SharePoint Development Services

From Microsoft Corporation
Technical Bulletin MC630301 · Published Jul 7, 2023

Message Summary

We are making changes to the product listing when creating a new support request in the Help + support page within the Power Platform admin center. Starting on April 7, 2023, this update will begin rolling out per our normal deployment schedule.

How will this affect me?

The following products, which were previously listed as problem subtypes under the Dynamics 365 Customer Engagement product, are now available in the primary product selection menu:

Dynamics 365 Sales
Dynamics 365 Marketing
Dynamics 365 Customer Service
Dynamics 365 Omnichannel for Customer Service
Microsoft Dataverse
Power Platform Administration

Note: This change will not have any functional impact on your license(s).

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